FAQs

Larkshore & Co — FAQ

What kind of products do you sell?

We focus on thoughtful gear for dogs — calming aids, enrichment toys, comfort accessories, and everyday essentials, with a special focus on anxious, sensitive, or reactive pups.

 

How long does shipping take?

Orders are processed within 1–3 business days, with delivery typically taking 5–10 business days depending on your location. You'll receive tracking as soon as your order ships.

 

What's your return policy?

We offer a 30-day return window from the date of delivery. Items must be unused and in their original packaging. Reach out to our team to start a return or exchange.

 

Are your calming products safe for all dogs?

Most of our calming aids (chews, diffusers, wraps) are designed to be gentle and non-sedating, but every dog is different. If your dog has existing health conditions or is on medication, we recommend checking with your vet first.

 

How do I know what size to order?

Each product page includes a size chart or measuring guide — we recommend measuring your dog before ordering, especially for collars, wraps, and carriers.