Shipping Policy

Thank you for shopping with Larkshore & Co! Please read our shipping policy below so you know what to expect after placing your order.

1. Order Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or public holidays. If we experience a high volume of orders, processing may take slightly longer — we appreciate your patience and will notify you if there's a significant delay.

2. Shipping Times

Because our products are shipped directly from our supplier partners, delivery times may vary depending on the item and your location. On average, orders arrive within 7–20 business days after processing. Some items may arrive sooner, while others (particularly specialty or high-demand items) may take longer.

If you order multiple items, they may ship from different locations and arrive in separate packages, at different times.

3. Shipping Rates

Shipping costs are calculated at checkout based on your order and delivery address. [Add flat rate / free shipping threshold details here once decided, e.g. "Free shipping on orders over $50."]

4. Order Tracking

Once your order ships, you'll receive a confirmation email with tracking information. Please allow 24–72 hours for tracking numbers to update once issued.

5. Shipping Destinations

We currently ship within the United States. [Update if you plan to expand internationally.]

6. Delays

While we work with reliable suppliers and carriers, delays can occasionally happen due to customs processing, high demand, weather, or carrier issues beyond our control. If your order is significantly delayed, please contact us at [support email] and we'll do our best to help.

7. Incorrect Shipping Information

Please double-check your shipping address at checkout. Larkshore & Co is not responsible for orders delayed or lost due to incorrect or incomplete address information provided by the customer. If you notice an error after placing your order, contact us as soon as possible — we'll do our best to update it before it ships.

8. Lost or Missing Packages

If tracking shows your order as delivered but you haven't received it, please check with neighbors and your local carrier first. If the issue isn't resolved, reach out to us and we'll help investigate.